TERMS AND CONDITIONS
1. Introduction
Welcome to the official online store of the Colombo Lotus Tower Management Company (Pvt) Ltd (“CLT”, “we”, “us”). The website (hereinafter referred to as “the Site”) provides an e-commerce platform for customers to purchase souvenirs, clothing, and other merchandise.
By accessing the Site or purchasing products from us, you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.
2. Intellectual Property Rights
The entire content of the Site, including but not limited to the text, graphics, logos, button icons, images, audio clips, and software, is the exclusive property of Colombo Lotus Tower Management Company (Pvt) Ltd or its content suppliers.
- Trademarks: “Lotus Tower,” “Colombo Lotus Tower,” and the associated logos are registered trademarks. They may not be used in connection with any product or service that is not ours in any manner that is likely to cause confusion among customers.
- Copyright: All merchandise designs, photographs, and website layouts are protected by Sri Lankan and international copyright laws.
- Prohibited Use: You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service without express written permission by us.
3. Product Accuracy and Availability
We strive to present the colors, features, specifications, and details of the products available on the Site as accurately as possible. However, we do not guarantee that the colors, features, specifications, and details of the products will be accurate, complete, reliable, current, or free of other errors.
- Colors: Your electronic display may not accurately reflect the actual colors of the product.
- Availability: All products are subject to availability, and we cannot guarantee that an item will be in stock. We reserve the right to discontinue any product at any time.
- Pricing: Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service (or any part or content thereof) without notice at any time.
4. User Obligations
By using the Site, you represent and warrant that:
- All registration information you submit will be true, accurate, current, and complete.
- You will maintain the accuracy of such information and promptly update such registration information as necessary.
- You have the legal capacity and you agree to comply with these Terms and Conditions.
- You will not access the Site through automated or non-human means, whether through a bot, script, or otherwise.
- You will not use the Site for any illegal or unauthorized purpose.
5. Third-Party Links
The Site may contain links to third-party websites (such as payment gateways or partner tourism sites) that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites.
6. Limitation of Liability
The Site and all products and services delivered to you through the Site are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties, or conditions of any kind.
In no case shall Colombo Lotus Tower Management Company (Pvt) Ltd, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise.
7. Indemnification
You agree to indemnify, defend and hold harmless Colombo Lotus Tower Management Company (Pvt) Ltd and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms and Conditions or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
8. Governing Law
These Terms and Conditions and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the Democratic Socialist Republic of Sri Lanka. Any dispute arising from the use of this Site or the purchase of products shall be subject to the exclusive jurisdiction of the courts located in Colombo, Sri Lanka.
9. Changes to Terms and Conditions
You can review the most current version of the Terms and Conditions at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms and Conditions by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.
10. Contact us
Questions about the Terms and Conditions should be sent to us at:
To exercise these rights, please contact our Data Protection Officer:
- Email: Info@colombolotustower.lk
- Phone: +94 (0) 112 108 300 | +94 (0) 74 201 97 43
- Address: Colombo Lotus Tower Management Company (Pvt) Ltd, No. 320, D.R Wijewardane Mawatha Colombo 10, Sri Lanka.